This statement relates to our privacy practices in connection with the website, https://www.redmillshorse .com and any other subdomains of www.redmillshorse.com which you may use and/or access (the “Website(s)”). We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such. This website is operated by William Connolly & Sons Unlimited Company trading as Connolly’s RED MILLS, a company incorporated and registered in Ireland with company registration number 16517 whose registered office is at William Connolly & Sons, Goresbridge, Co. Kilkenny, Ireland, (“Connolly’s RED MILLS”, “we”, “us” or “our”). You can contact us at this address or by using any of the contact information provided at the end of this statement.
A user can access our website and utilise some of our website’s functionality without providing any personal information. However, all users who become a registered user of our website must provide basic contact and demographic information. Any personal information held or processed will be destroyed as soon as the reason for its collection or processing has lapsed.
We do not follow a user’s browsing path outside of our website.
COLLECTION AND USAGE OF PERSONAL INFORMATION
Connolly’s RED MILLS does not collect any personal information about you on this website, apart from information which you volunteer, for example if you submit forms for nutritional advice, customer service support or subscribe to our email or newsletters.
Your personal information may also be anonymised so that is no longer personal data (within the meaning of the GDPR) and used for our own business purposes.
From time to time, our website requests information from users via surveys or competitions. Participation in these surveys and/or competitions is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact details (such as name and delivery address) and demographic information (such as address and age grouping). Contact information will be used to notify the winners and award prizes; demographic information will be used for purposes of monitoring and improving the website.
Connolly’s RED MILLS may, with your expressed permission, send you e-mails regarding its products.
How long do we keep this personal information?
We keep your personal information only for as long as is necessary to carry out the purpose for which we are holding this data. Generally we will retain your personal information for seven years, unless required otherwise by applicable law.
Our legal basis for processing your data
|Purpose||Examples of how we use your data to achieve the purpose||Legal Bases|
|To provide information on the products and/or services to you as a prospective customer or customer||
We use your personal information when you:
contact us in respect of nutritional information
complete an online form in respect of nutritional information
contact us for customer service support
provide us with feedback and comments.
|Contractual Necessity – Where the personal information relates to our commercial relationship with you as a prospective customer or customer, we process your data as it is necessary to perform the contract with you or take steps at your request before putting the contract in place.|
Advertising and marketing services (if applicable)
_Our website may provide users with the opportunity to opt-in to receive promotional/marketing information from Connolly’s RED MILLS and selected advertisers via email.
We may also request personal information from you via surveys. Participation in these surveys is completely voluntary and you have a choice whether or not to disclose this information. Information requested may include:
contact details (such as name and delivery address) this will be used to notify the winners and award prizes
demographic information (such as address and age grouping). This will be used to monitor and improve the website.
We may send you emails for advertising and marketing purposes with your consent.
We may send you requests to voluntarily participate in surveys.
SHARING YOUR INFORMATION
Legal and safety reasons: We may retain, preserve, or share your personal information if we have a good-faith belief that it is reasonably necessary to (a) respond, based on applicable law, to a legal request (e.g., a subpoena, search warrant, court order, or other request from government or law enforcement); (b) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; (c) protect our rights, property, or safety; (d) enforce any contracts we have with you or any of our website terms or notices.
Service providers: We may share your personal information to help us provide our services and communicate with you. Categories of service providers include IT software and hosting providers and records-storage companies. Where such third parties are processors, these third parties are contractually required to use your information only to provide their service to us and are contractually barred from using your information for their own purposes.
Business re-organisation: In instances where our business is subject to a re-organization, such as a merger or acquisition of some or all of its assets, we may, in accordance with our legitimate interests, need to share information in the course of the transaction. In such circumstances, your personal information may be disclosed, where permitted by applicable law, in connection with a corporate restructuring, sale, or assignment of assets, merger, or other changes of control or financial status of Connolly’s RED MILLS or any of its group companies.
In certain limited circumstances we may transfer your information to, or it may be accessible by, our group companies or our services providers who are based outside of the European Economic Area. When we do this we do so through legal mechanisms which are in accordance with the GDPR. Such mechanisms are in place to ensure that your information is protected to the same standards as those provided for under the GDPR. An example of these mechanisms is the standard contractual clauses adopted by the European Commission. These will be put in place between us and the organisation to which the information is transferred. For more information on the legally compliant mechanisms we use to transfer data outside of the EEA please contact us (see the “Contacting the Website” section below).
COMMENTING AND SOCIAL MEDIA
Connolly’s RED MILLS may allow users to leave comments and share articles on the website. In order to do so, you must be logged in to the website. If you are not already logged in, you will be prompted to do so when you attempt to post a comment. To leave a comment, you must log in as a means of authentication. Users’ interaction on the website is subject to our Browser Terms and Conditions, which users must read and accept in full before placing any comments or materials on our website.
Connolly’s RED MILLS may from time to time use social media accounts and pages on and to which users may interact and post comments and other materials. Any such user interaction and contribution is subject to our Browser Terms and Conditions and any acceptable use policy published by the social media provider. We do not undertake or accept responsibility for monitoring inappropriate conduct or comments on any social media we may use. If at any time we choose to monitor such content or conduct, we nonetheless assume no responsibility for such content or conduct, have no contractual obligation to modify, remove or seek the modification or removal of such content, and no responsibility for the conduct of the persons submitting such content.
INFORMATION AUTOMATICALLY LOGGED
We log your IP address, browser’s user agent and referring address to help diagnose problems with our server, to administer our website and to identify unique users. Please see our Cookies Policy for more detail.
IRISH DATA PROTECTION COMMISSIONER
Further information on your data privacy rights is available on the website of the Irish Data Protection Commissioner: www.dataprotection.ie
You have the right to submit a complaint about our use of your information with your local supervisory authority or our supervisory authority, the Irish Data Protection Commission. The contact details for the Irish Data Protection Commission can be found on its website (see link above).